Innovative Medical Devices Company

Laboratory solutions built on service, quality, and technical confidence.

For more than 10 years, IMD has supported medical laboratories across Saudi Arabia through equipment and device sales, technical service, reagents, medical supplies, and laboratory kits for both human and veterinary fields.

Headquarters Riyadh, Saudi Arabia
Experience 10+ Years
Our Construction
IMD
Our Construction A laboratory company built around sales, service, and technical support.
01 3 Branches across Saudi Arabia
02 Human + Veterinary Departments
03 Private + Public Medical laboratory sectors
04 Sales + Service Equipment, supplies, and technical support
01
Our Construction

A laboratory company built around sales, service, and technical support.

IMD has a sales team and trained, experienced technicians focused on providing dependable service. The company has built a strong record supporting medical laboratories in both the private and public sectors across Saudi Arabia for more than 10 years. IMD operates through three branches covering Riyadh, the Eastern Region, and the Western Region, with departments serving both human and veterinary laboratory fields.

Scope
Scope
02
Scope

Consistency, compliance, and customer satisfaction.

01

We demonstrate our ability to consistently provide products and services that meet customer requirements and applicable statutory and regulatory requirements.

02

We aim to enhance customer satisfaction through the effective application of the quality system, including continual improvement and assurance of conformity to customer and applicable statutory and regulatory requirements.

Context of the Organization

Every part of the operation belongs to one quality system.

Context of the Organization
01

We determine the external and internal issues relevant to our purpose and strategic direction, and those that affect our ability to achieve the intended results of our quality management system.

Context of the Organization
02

We understand the needs and expectations of interested parties because of their potential impact on our ability to consistently provide products and services that meet customer needs.

Context of the Organization
03

Our covered products and services include laboratory medical equipment and device sales and services, in addition to reagents, medical supplies, and the kits necessary for medical laboratory work.

Context of the Organization
04

For our system processes, we determine required inputs and outputs, interactions, methods, and criteria for effective operation. We assign responsibilities and authorities, address risks and opportunities, and evaluate the processes needed to achieve our results.

Covered Activities What the system covers
Laboratory medical equipment and devices Sales and technical service Reagents and medical supplies Laboratory kits
Our Values & Vision

The standard behind every interaction.

IMD works according to a set of values applied across the different aspects of its work and services, with the overall aim of delivering the best possible quality of products and services locally and regionally.

Customer Focus
01

Customer Focus

We stay committed to understanding customer needs. Risks that may affect conformity of products and services, and our ability to enhance customer satisfaction, are identified and addressed.

Planning
02

Planning

Our planning is designed to help the system achieve its intended results, enhance desirable effects, prevent undesired effects, and support the quality objectives we pursue.

Support
03

Support

We maintain the resources, people, infrastructure, working environment, and operations needed to deliver strong service and build a competent, aware, and well-connected support team.

Quality
04

Quality

Quality in task execution, integration of effort, and customer satisfaction reflects the organization, management, and commitment required to reach a high standard of modern service delivery.

Performance Evaluation
05

Performance Evaluation

We use technical, market, and financial standards to evaluate our performance periodically through surveys covering the different aspects of our work.

Improvement
06

Improvement

We use improvement actions to help the system achieve its intended results, enhance desirable effects, prevent undesired effects, and advance the quality objectives we pursue.

Continual Improvement

Quality is treated as a moving system, not a finished checklist.

Across planning, support, performance evaluation, and improvement, IMD keeps the quality system focused on intended results, customer satisfaction, and the continuous development of service performance.

IMD Laboratory supply with the service behind it.

Riyadh, Saudi Arabia · Human and veterinary laboratory fields

Contacts
Authorized Brands

International Partners in Laboratory Diagnostics

IMD works with specialized international manufacturers to deliver reliable laboratory equipment, diagnostic systems, reagents, and solutions for human and veterinary healthcare across Saudi Arabia.

View Partners

News & Events

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Serology and RT-PCR Training Advances Foot-and-Mouth Disease Laboratory Readiness

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