Context of the Organization
We determine external and internal issues that are relevant to our purpose and our strategic direction and that affect our ability to achieve the intended result(s) of our quality management system.
Understanding the needs and expectations of interested parties due to our potential impact on the organization's ability to consistently provide products and services that meet customer needs.
Products and services covered and provided. This includes lab medical equipment and devices sales and services. In addition to reagents, medical supplies, and all the kits that are necessary for the work of medical laboratories.
Our systems' processes, we determine the inputs and required outputs, the interactions, methods, and criteria needed to ensure effective operations. We assign responsibilities and authorities, address the risks and opportunities, evaluating processes needed to achieve our results.
Our Group Construction
Alarja for Medical Supplies
Founded in 2019, it is a medical company specialized in selling laboratory medical equipment, reagents, and materials and entering into all tenders in the private and public sector in Syria.
IMD Company
Founded in 2023, IMD has team of sales and trained experienced technicians that well provide the best service. And it has a good reputations and full of success with medical laboratories in the private and public sector in all the territory of Saudia Arabia.
Scope
- We demonstrate our ability to consistently provide a product or service that meets customer and applicable statutory and regulatory requirements.
- We aim to enhance customer satisfaction through the effective application of the quality system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.
Our Values & Vision
The group has its own values in which depends on in all aspects of the work and services provided, which aims in its entirety to deliver the best quality of products and services locally and regionally.
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Customer Focus
We demonstrate commitment with respect to customer needs ensuring that these needs are understood. The risk that can affect conformity of products and services and the ability to enhance customer satisfaction are determined and addressed.
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Planning
This gives assurance that our system can achieve its intended results(s), enhance desirable effects, prevent undesired effects. And this actions performed with respect to our quality objectives we seek. Devises Company
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Support
We maintain Sources, Persons, infrastructure, environments and operations to deliver best services to our costumers and to reach high quality team-support, to achieve competence, Awareness and communication.
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Quality
The quality in performing tasks, integrating our efforts and satisfying customers shows the amount of organization, management and commitment to the determinants to reach high levels in the modern service provision.
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Performance Evaluation
We have many technical, market and financial standards by which we periodically evaluate our performance through a set of surveys that cover all aspects of our work.
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Improvement
This gives assurance that our system can achieve its intended results(s), enhance desirable effects, prevent undesired effects. And this actions performed with respect to our quality objectives we seek.
Our Partners
We have worked with these partners in many Syrian cities. Our job includes sales, installation and maintenance.
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NIHON KOHDEN
Nihon Kohden has grown to become one of the world's top medical electronic equipment manufacturers. Our products are built on 60 years of continuous improvement, innovation and attention to quality and usability.
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TOSOH
Tosoh Bioscience is dedicated to pioneering systems used to assist in monitoring life-threatening diseases and certain cancers, helping to prevent epidemics, purify water, monitor our environment, and making living better for everyone, everywhere.
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ELITECH
ELITechGroup is an integrated in-vitro diagnostics company that serves hospitals and diagnostic laboratories in more than 100 countries. The company develops, manufactures and markets a wide range of diagnostic products and solutions – instruments, reagents, and software.
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Wondfo
Guangzhou Wondfo Biotech Co., Ltd., headquartered in Guangzhou science city, has been focusing on the R&D, production, sales and service of point-of-care testing (POCT) products and providing customers with professional rapid diagnosis and chronic disease management solutions since founded in 1992
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ESCHWEILER
ESCHWEILER company (Germany) produces modern medical equipment for blood diagnostics. The devices are fully automated, designed for use in laboratories and clinics with serious patients.
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AeHealth
AEHEALTH LIMITED, is the fast growing POCT company. Manufacture and sales of rapid diagnostic reagents and related equipment in IVD field.
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HORIBA
HORIBA Medical provides an extensive and comprehensive line ofhematology,hemostasis and clinical chemistry solutions (including analyzers, reagents and consumables) for use in in vitro diagnostic. Proven quality and trustworthy performance have established widespread confidence in the HORIBA Medical brand.
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BioSystems
BioSystems is a company that designs, develops, and manufactures analytical solutions ranging from reagents, calibrators, and controls to instruments and services1. They have been doing this since 1981 and have a human-centered approach to biotech.